Our business hours are 10:00am-6:00pm M-F and 10:00am-7:pm Saturday & Sunday. You can reach out via the contact form, email@example.com or +1-267-405-2232 and we will strive to respond within 24 hours.
All orders generally ship within five (5) business days, unless otherwise noted in the product listing. Custom items will be shipped within two-three (2-3) weeks after purchase date. All items are shipped via USPS, UPS, or other common carrier. The Mystics Tribe’s is not responsible for any lost or damaged orders; ownership is transferred at the time of shipment in Spring House, PA or, if it is a digital product, when made available to the customer. All domestic shipments are made via USPS, and may be tracked with a location once shipped. Your tracking number will be sent to you directly once your item is shipped.
Terms of payment are within The Mystics Tribe’s sole discretion, and unless otherwise agreed to by Company, payment must be received prior to Company’s acceptance of an order. Payments for products may be made by credit card, or some other pre-arranged payment method, unless credit terms have been agreed to by The Mystics Tribe’s. Orders are not binding on The Mystics Tribe’s until accepted by The Mystics Tribe’s.
We may revise and discontinue products at any time. We reserve the right to limit order quantity at any time without notice. Prices and promotions are subject to change without notice.
By placing an order with The Mystics Tribe, you agree that you are buying The Mystics Tribe’s products for your own use, only, and not for resale.